Jonathan Allen | NBC News
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President Donald Trump promised to make the federal government more efficient — to do more with less. He even deputized billionaire Elon Musk to be the face of a new Department of Government Efficiency.
But critics say Musk's chainsaw approach to slashing government programs, contracts and workers is having the opposite effect, sowing such confusion that it has hamstrung the bureaucracy's ability to serve the public and even carry out key parts of Trump's own agenda.
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